Support

Ran into a problem or have a suggestion? We are happy to help.

Contact

We usually reply within 1–2 business days.

When reporting a problem

Your device model and OS version (e.g. iPhone 13, iOS 18)
Which screen the problem appears on, and the steps to reproduce it
For stage sync issues: whether you use Wi-Fi or Bluetooth, and how many devices are on stage

Including these details helps us find a fix much faster.

Lost data and new phones

Reperto runs without a server: your songs live only on your own device and we hold no copy of them — a deleted library is not something we can restore for you. Backing up and moving to a new phone takes a few taps; the backup section of the guide walks through it.

Frequently asked questions

For general questions, see the FAQ section on the home page.