Support

Ran into a problem or have a suggestion? We are happy to help.

Contact

Email: [email protected]

We usually reply within 1–2 business days.

When reporting a problem

• Your device model and OS version (e.g. iPhone 13, iOS 18)
• Which screen the problem appears on, and the steps to reproduce it
• For stage sync issues: whether you use Wi-Fi or Bluetooth, and how many devices are on stage

Including these details helps us find a fix much faster.

Frequently asked questions

For general questions, see the FAQ section on the home page.